Privacy Policy

Overview

TimeToBook ("we", "us", or "our") is operated by jck.xyz, a company registered in the United Kingdom. This Privacy Policy explains how we collect, use, and protect your personal information when you use our booking management service.

Information We Collect

Account Information

When you create an account, we collect:

• Your name and email address
• Business name and contact details
• Business address (optional)

Booking Data

When bookings are made through your booking page, we collect:

• Client names, phone numbers, and email addresses
• Appointment details (service, date, time, staff member)
• Any notes added to bookings

Usage Information

We automatically collect:

• Log data (IP address, browser type, pages visited)
• Device information
• Cookies and similar technologies for session management

How We Use Your Information

We use the information we collect to:

• Provide and maintain the TimeToBook service
• Send booking confirmations and reminders via email and SMS
• Process payments and manage your subscription
• Send important service updates
• Respond to your support requests
• Improve our service

SMS Communications

We use SMS to send booking confirmations and reminders to your clients. SMS messages are sent through our third-party provider (Sinch). By using our SMS features, you confirm you have consent from your clients to receive these messages.

Data Sharing

We do not sell your personal information. We share data only with:

• Service providers: Payment processors (Stripe), SMS providers (Sinch), and email providers who help us deliver the service
• Legal requirements: When required by law or to protect our rights

Data Security

We implement appropriate security measures to protect your data, including encryption in transit (HTTPS) and secure data storage. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data
• Withdraw consent for marketing communications

Cookies

We use essential cookies to maintain your session and remember your preferences. We do not use tracking cookies for advertising purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the service.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

Email: privacy@timetobook.app